In this episode, we discuss Meta's Llama 4 and how its upgrades, including reduced "no comment" responses, open new pathways for customer interaction. We dive into the global AI competition between China and Silicon Valley with a focus on DeepSeek R1 and its innovative implications. Lastly, we explore the humorous side of AI missteps, from voicemail errors to AI-generated art that highlights cultural and creative possibilities.
Heidi Winkler
So, letâs talk about Llama 4. I mean, honestly, Meta really kicked it up a notch with this one. The improvement in the âno commentâ rate aloneâfrom 7% to just 2%âitâsâwell, itâs huge! These models are finally asking the tough questions, but doing it in this, like, kinda friendly, almost⊠charming way.
Eric Marquette
Yeah, because when I think charm, my mind immediately goes to AI. But seriously, Heidi, thatâs a big leap. No more dodging sensitive topics like an awkward dinner guest. But do you think people are actually ready to have a bot that bold? I mean, âScoutâ sounds adorable, but Maverick? Behemoth? Those sound like theyâre ready to sell me a car or take over my life.
Heidi Winkler
Ha, right? Well, think about itâbrands can really leverage these personalities. Maverickâs the conversational one, great for marketing campaigns where engagement is key. You could totally see it nudging someone through a shopping experience with, I donât know, jokes or relatable comments. Behemoth, thoughâthatâs your heavy-lifter. Think about it in areas like customer service, where you need efficiency over, you know, personality.
Eric Marquette
Wait, are you telling me weâre picking chatbot personalities now? Like ordering coffee? âUh, Iâll have one Maverick, extra bold, with a side of Behemoth to really get stuff done.â
Heidi Winkler
Exactly! And itâs not as far off as it sounds, Eric. I had this client once who wanted their chatbot to be super friendlyâlike, overly friendlyâand it backfired in the strangest way. Suddenly their users thought, well, the bot was too chummy. People didnât wanna share serious stuff because it felt like, you know, it wasnât taking them seriously? Oh, I remember thinking, âYouâre a bot, not their best friend!â It was, likeâwhewâa real learning curve.
Eric Marquette
I mean, thatâs kinda the paradox, right? Be friendly, but not, like, too friendly, because then people get weirded out. So, does Metaâs $65 billion investment include chatbot etiquette lessons?
Heidi Winkler
Ha! Well, it should! But really, theyâve refined the multimodal aspect here. Llama 4 isnât just text anymoreâitâs voice, image recognition, you name it, which opens up so many possibilities across industries. Just imagine a recruiter using Maverick for initial interviewsâor, okay, a marketing platform personalizing entire ad campaigns in real time. It sounds futuristic, but itâs happening.
Eric Marquette
Right, like instead of the ad just saying, âBuy our stuff,â itâs like, âHey, Eric, based on the three seconds you spent looking at camping gear, here are some cool tents for you.â
Heidi Winkler
Exactly! And then Maverick follows up with, like, âNeed any advice picking one? Iâve got these great reviews!â Thatâs the level of engagement that can drive real sales, Eric. Itâs not just about being efficientâitâs about being, well, relatable.
Eric Marquette
Youâre making me nervous now, Heidi. I mean, this thing has better social skills than I do.
Eric Marquette
All right, Heidi, speaking of bots with better social skills than meâhave you seen what Chinaâs cooking up with DeepSeek R1? Theyâre clearly not messing around. The U.S. still leads with major AI releases, sure, but it feels like Chinaâs creeping up faster than I creep on my Spotify stats.
Heidi Winkler
Oh, absolutely, Eric. DeepSeek R1 is a prime example. It might not have the same flashy marketing as, say, Llama 4, but Chinaâs making major strides in patent filings and research publications. Whatâs super interesting to me is how theyâre innovating despite limited access to U.S. semiconductor technologyâtalk about resourceful.
Eric Marquette
Right, like theyâre making gold out of scraps. Thatâs⊠kind of terrifying but also impressive. Do you think this kind of race, like, pushes creativity and innovation, or does it just turn into a âwhoâs got the bigger AIâ contest?
Heidi Winkler
Thatâs a great point, and honestly, it depends. Sure, competition forces innovationâitâs why companies like Meta and Google are pouring billions into developments like Llama 4 or DeepMindâs AGI research. But, at the same time, it can create shortcuts, you know? Like skipping safety checks in favor of being first.
Eric Marquette
Yeah, âcause nothing screams âprogressâ like potentially summoning Skynet.
Heidi Winkler
Exactly! But itâs not all doom and gloom. Take the competitionâs impact on creative applications, for instance. You saw what Warner Bros. did with AI and mountain biking broadcasts, right? They used AI to pull up live rider stats, venue trivia, and historical data during racesâa whole new level of engagement for viewers.
Eric Marquette
Oh man, imagine a sportscaster just casually dropping, like, âDid you know the rider in third place once ate 23 tacos in one sitting?â Thatâs the kind of AI trivia I wanna hear.
Heidi Winkler
Ha! Well, maybe not quite that level of personal, but yeah, itâs game-changing. Theyâve set a benchmarkâsuddenly, every live broadcast teamâs gonna need AI to keep up. And beyond sports, itâs a sign of how much competition can push boundaries in creative industries.
Eric Marquette
So, are we saying AIâs just out here making cycling cool now? Never thought Iâd see the day. But seriously, Heidi, it makes you wonder how far it can go with, like, movies or even social media content.
Heidi Winkler
Oh, I think weâre just scratching the surface. Imagine AI dynamically tweaking content in real time based on viewer feedbackâlike, say youâre watching a YouTube video, and the AI notices youâre losing interest, so it flips to a more engaging segment instantly. Itâs all about acceleration and personalization.
Eric Marquette
Okay, now you have me picturing an AI cutting my dogâs cameo out of my TikTok because it thinks no one cares. Thatâs too far, Heidi. Too far.
Heidi Winkler
Speaking of tech doing unexpected things, did you hear about Appleâs voicemail mishap? I mean, how does a car dealership voicemail turn R-rated? Poor Louise probably expected an invite to a car event and ended up getting ârelationship adviceâ instead.
Eric Marquette
Oh, I can imagine it. But mostly because my voicemail transcription once said my dentist wanted me to âstop eating sand.â Like, what does AI think we do all day? And accentsâyou know, my uncleâs heavy Boston accent once caused Siri to call his ex instead of his electrician.
Heidi Winkler
Ha! Classic! But it does kinda highlight the bigger issue, right? Cultural nuances, accentsâweâre asking these AI systems to bridge gaps in communication that even humans struggle with sometimes. But at least with humans, you donât end up questioning your lifeâs choices over a voicemail.
Eric Marquette
Yeah, AIâs like, âHere, let me add some emotional damage while I spell your name wrong.â But letâs talk about something even wilderâChinaâs AI-generated music video. I mean, âLook What You Tax Me Toâ? Thatâs next-level pettiness.
Heidi Winkler
Right? Itâs like combining political commentary with your favorite dance track. Honestly, though, itâs brilliant branding. The blend of traditional Chinese music with, well, lyrical sass shows how powerful AI can be for storytelling. This isnât just a clap-back; itâs a clap-back you can dance to.
Eric Marquette
Yeah, because nothing says âgeopolitical tensionâ like a sick beat drop. But it does make you wonderâare we gonna see brands create whole music albums with these AI tools next? Like, Pepsi vs. Coke: The Mixtape.
Heidi Winkler
Oh, I am here for that! But on the real, AI-generated art could become a key player in branding efforts. Think personalized jingles or ads that adapt their tone based on the viewerâs mood or preferences. Itâs a little scary but undeniably cool.
Eric Marquette
Cool until it backfires. Imagine getting served a breakup playlist just because the AI noticed youâve been over-ordering ice cream. No thank you.
Heidi Winkler
Ha! Okay, yeah, AI definitely needs some fine-tuning on its sensitivity chip. But isnât that what makes this whole thing fascinating? For every success, thereâs bound to be at least one hilarious, unintended failure.
Eric Marquette
Like our infamous coffee mix-up. What was it again? You ordered a cappuccino, and the AI somehow thought you wantedâŠwhat was it? A caramel brulee triple-shot macchiato?
Heidi Winkler
Yes! And it showed up iced. In the middle of winter! But hey, at least my taste in coffee got a glow-up. AI might replace baristas someday, but Iâm still waiting for it to understand ânot too sweetâ doesnât mean âdrown it in syrup.â
Eric Marquette
If it ever nails that, Iâll be the first to bow down to our robot overlords. But seriously, Heidi, this whole episode has been a wild rideâfrom AI trying to hold polite dinner debates to, you know, misreading voicemails and creating AI-generated power ballads. What a time to be alive.
Heidi Winkler
It really is. And thatâs what keeps this conversation so exciting. AI isnât just transforming industries; itâs surprising, delighting, and, letâs be honest, confusing us along the way. But itâs those ups and downs that make it all so, well, human.
Eric Marquette
And hilariously unpredictable. On that note, Heidi, this has been a blast. Canât wait to see how AIâs gonna surpriseâor embarrassâus next.
Heidi Winkler
Same here, Eric. And to all our listenersâthanks for joining us on this wild ride. Weâll see you next time! Stay curious.
Chapters (3)
About the podcast
Join Heidi and Eric as we decode AI's latest party tricks and turn them into actually useful marketing strategies (with a side of snark). From ChatGPT's attempts at humor to algorithm updates that make us need a drink, we're spilling the real tea on what's working in AI marketing. No robots were harmed in the making of this show - though plenty of marketing myths were! Pour yourself something nice and make sure to bring your sense of humor.
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